Terms and Conditions

Article 1 - General terms

1. The user accesses ShoesFactory1985.com by browsing this area, accessible through the url www.ShoesFactory1985.com. The navigation and transmission of a purchase order on the site implies acceptance of the conditions and data protection policies adopted by the site itself and indicated therein.

2. These general terms and conditions of sale apply to the sale of products with exclusive reference to purchases made on the site, in accordance with the provisions of the consumer code.

3. Before accessing the products provided by the site, the user must read these general terms and conditions of sale which are generally and unequivocally accepted at the time of purchase.

4. The user is invited to download and print a copy of the purchase form and these general terms and conditions of sale, whose terms ShoesFactory1985.com reserves the right to change unilaterally and without notice.

5. The Site may also be used in English to access the products provided by the Site and to purchase the same products.

Article 2 - purpose

1. These General Terms and Conditions of Sale govern the offer, transmission and acceptance of purchase orders for products on ShoesFactory1985.com and do not, however, govern the provision of services or the sale of products by third parties other than the Seller, present on the same site through links, banners or other hyperlinks.

2. Before ordering and purchasing products and services from different parties, we recommend that you consult their terms and conditions of sale.

Article 3 - conclusion of the contract

1. To conclude the purchase contract, the form must be completed in electronic format and transmitted in accordance with the instructions.

2. The contract contains a reference to the general terms and conditions of sale, the images of each product and its price, the means of payment that can be used, the method of delivery of the products purchased plus the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal, as well as return methods and times for the products purchased.

3. Before concluding the contract, you will be asked to confirm that you have read the general terms and conditions of sale, including information on the right of withdrawal and the processing of personal data.

4. The contract is concluded when the seller receives the completed form from the user, after verification of the correctness of the data it contains.

5. The buyer shall be obliged to pay the price from the moment the procedure for placing the order online is completed. This will be done by clicking on the "Finish Order" button at the end of the guided procedure.

6. Once the contract is concluded, the seller assumes responsibility for the execution of the order.

Article 4 - registered users

1. To access certain features of the site, the user must register, truthfully and completely providing all the data requested in the corresponding registration form and fully accepting the related privacy policy. In completing the registration procedures, the user is obliged to follow the information on the site and provide personal data correctly and truthfully.

2. Once registered, a confirmation email will be sent to the email address provided.

3. The user always has the possibility to modify any data communicated through the corresponding section contained in the account.

4. On the occasion of the user's first request for activation of the profile, ShoesFactory1985.com will provide the user with a user name and password. The latter recognises that these identifiers constitute the system for validating the user's access to the services and is the only system capable of identifying the user. As such, any act performed through such access will be attributed to the user's link.

5. Users undertake to keep their access data secret and to keep them confidential with due care and diligence, without transmitting them, even temporarily, to third parties.

6. Users may deactivate their account at any time or request cancellation through the section located in the account or, in the event of malfunctioning, by sending a written message to the e-mail address ShoesFactory1985.com

Article 5 - product availability

1. The availability of the product refers to the actual availability at the time the buyer places the order. However, this availability should be considered purely indicative because, as a result of the simultaneous presence on the site of multiple users, products may be sold to other customers before the order is confirmed.

2. Even after sending the order confirmation by e-mail, cases of partial or total unavailability of the products may occur. In this case, the order will be automatically corrected with the removal of the unavailable product and the buyer will be immediately informed by e-mail.

If the Buyer requests the cancellation of the order, by cancelling the contract, ShoesFactory1985.com shall reimburse the amount paid within 30 days from the time when ShoesFactory1985.com became aware of the Buyer's decision to cancel the contract.

Article 6 - products offered

1. ShoesFactory1985.com sells: Shoes.

2. The offer is detailed on our website at the link ShoesFactory1985.com.

Article 7 - payment methods and prices

1. The price of the products shall be as regularly indicated on the site, unless there is an obvious error.

2. In case of error, ShoesFactory1985.com will notify the buyer as soon as possible, allowing confirmation of the order for the correct amount or its cancellation. In any case, ShoesFactory1985.com shall not be obliged to supply the products sold at the lowest price incorrectly indicated.

3. Prices on the site include VAT but do not include shipping costs. Prices are subject to change at any time. Changes do not apply to orders for which an order confirmation has already been sent.

4. Once you have selected the desired products, they will be added to your cart. Simply follow the purchase instructions, entering or verifying the information required at each step of the process. Order details can be changed before payment.

5. Payment can be made with credit cards (visa, mastercard, maestro, american express, postepay and other rechargeable cards) and paypal.

Article 8 - delivery

1. ShoesFactory1985.com will deliver both to the address provided by the user and to the collection points indicated at the time of purchase. 

3. For the Spanish territory, delivery is generally made within 2-7 working days, or, if no delivery date is specified, within the time limit estimated at the time of choosing a delivery method and, in any case, within a maximum of 30 days from the date of confirmation. 

4. For EUROPEAN UNION countries, delivery will be made within 2-7 working days, and in any case within a maximum of 30 days. 

5. For non-EU territories, delivery will take approximately 2-7 working days.

6. Deliveries will be made by dhl and fedex couriers, during working hours, Monday to Friday. If delivery is not possible, the order will be sent to the warehouse. In such cases, a notice will specify where the order is located and how a new delivery is agreed.

7. If you cannot be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.

8. If delivery cannot be made due to causes not attributable to us after 30 days from the date the order is available for delivery, we will assume that you intend to withdraw from the contract.

9. As a result of the withdrawal, we will refund the amounts, including shipping costs, with the exclusion of additional costs arising from the choice of a method of delivery other than the standard method offered without undue delay and in any case within 30 days from the date of termination of the contract. Transport resulting from the termination of the contract may have additional costs which will be charged to the buyer.

10. Shipping costs are borne by the buyer and are explicitly highlighted at the time of ordering. Upon receipt of the goods, the user must verify: that the number of packages delivered corresponds to that indicated on the transport document and that the packaging is intact and has not been altered even on the sealing tapes. In case of handling and/or breakage, the user must immediately dispute the shipment and/or delivery by placing the words "reservation of control of goods" on the delivery note received by the carrier.

Article 9 - risks

1. The risks associated with the products shall be borne by the buyer from the time of delivery. Ownership of the products is deemed to have been acquired as soon as full payment of all amounts due in respect of the products has been received, including shipping costs, or at the time of delivery, if this occurred at a later date.

Article 10 - warranty and commercial performance

1. All products that fall under the category of "consumer goods" in accordance with Article 128, paragraph 2 of the Consumer Code are covered by the legal guarantee of conformity regulated by Articles 128-135 of the Consumer Code. The seller is responsible for any defects in the products offered on the site, this includes any failure of the articles with the products ordered, in accordance with the provisions of Spanish law.

2. The legal guarantee of conformity only works for consumers, i.e. any natural person acting on the site for purposes not related to any potential business or professional activity. This warranty is valid on the condition that the defect occurs within 24 months from the date of delivery of the products and that the buyer makes a formal complaint regarding the defect within a maximum of 2 months from the date the defect was discovered. Unless proved otherwise, defects of conformity that occur within 6 months after delivery of the product are presumed to exist by that date, unless this is completely incompatible with the nature of the product or the defect. After 6 months from delivery, it is the user's responsibility to prove that the damage or defect was not caused by the incorrect or improper use of the product.

3. In case of default, the buyer who has signed the contract as a consumer shall be entitled to obtain the restoration of conformity of the product without charge, by repair or replacement, or to obtain an appropriate price reduction, or the termination of the contract in relation to the disputed assets and the consequent refund of the price paid.

4. All costs of returning defective products shall be borne by the seller.

5. For those who have purchased through the website and do not qualify as consumers, the warranties for defects in the item sold, the warranty for defects of essential quality promised and the other warranties provided by the Italian Civil Code with related legal terms, confiscation and limitations (Article 1490 and subsequent articles of the Civil Code).

Article 9 - risks

1. The risks associated with the products shall be borne by the buyer from the time of delivery. Ownership of the products is deemed to have been acquired as soon as full payment of all amounts due in respect of the products has been received, including shipping costs, or at the time of delivery, if this occurred at a later date.

Article 10 - warranty and commercial performance

1. All products that fall under the category of "consumer goods" in accordance with Article 128, paragraph 2 of the Consumer Code are covered by the legal guarantee of conformity regulated by Articles 128-135 of the Consumer Code. The seller is responsible for any defects in the products offered on the site, this includes any failure of the articles with the products ordered, in accordance with the provisions of Spanish law.

2. The legal guarantee of conformity only works for consumers, i.e. any natural person acting on the site for purposes not related to any potential business or professional activity. This warranty is valid on the condition that the defect occurs within 24 months from the date of delivery of the products and that the buyer makes a formal complaint regarding the defect within a maximum of 2 months from the date the defect was discovered. Unless proved otherwise, defects of conformity that occur within 6 months after delivery of the product are presumed to exist by that date, unless this is completely incompatible with the nature of the product or the defect. After 6 months from delivery, it is the user's responsibility to prove that the damage or defect was not caused by the incorrect or improper use of the product.

3. In case of default, the buyer who has signed the contract as a consumer shall be entitled to obtain the restoration of conformity of the product without charge, by repair or replacement, or to obtain an appropriate price reduction, or the termination of the contract in relation to the disputed assets and the consequent refund of the price paid.

4. All costs of returning defective products shall be borne by the seller.

5. For those who have purchased through the website and do not qualify as consumers, the warranties for defects in the item sold, the warranty for defects of essential quality promised and the other warranties provided by the Italian Civil Code with related legal terms, confiscation and limitations (Article 1490 and subsequent articles of the Civil Code).

Article 11 - returns

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days in accordance with Article 57 of Legislative Decree 206/2005 from the date of receipt of the products.

2. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day period begins from the date of receipt of the last product.

3. Users who intend to exercise the right of withdrawal must notify ShoesFactory1985.com by means of an explicit statement, which may be sent by registered letter with acknowledgement of receipt to the following address: info@ShoesFactory1985.com.

4. The Purchaser must also exercise the right of withdrawal by sending an explicit statement containing the decision to withdraw from the contract or, alternatively, by sending the standard withdrawal form in accordance with Annex i, part b, Legislative Decree no. 21/2014 which is not mandatory.

5. The goods can be returned to any point of sale.

6. The products must be returned intact, in their original packaging, complete with all parts and complete with tax documentation. Without prejudice to the right to verify compliance with the above provisions, the site will refund the amount of the product, subject to withdrawal within a period of time not exceeding 14 days, excluding any shipping costs.

7. According to the provisions of Article 56, paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the site may suspend the refund until the goods have been received or until the buyer has submitted evidence having returned the goods.

8. The right of withdrawal shall not apply if the services and products of ShoesFactory1985.com are included in the categories of Article 59 of Legislative Decree 206/2005. Specifically, the right of withdrawal cannot be exercised with reference to products that are customised or clearly personalised in agreement with the customer, in accordance with and for the purposes of Article 59 of Legislative Decree 206/2005. For these categories of products, no returns will be accepted for size changes or any other request for replacement and/or refund.

9. The site will make the refund using the same means of payment chosen by the buyer at the stage of purchase.

Article 12 - data processing

1. The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as set out in the specific section containing the information pursuant to Article 13 of the legislative decree of 30 June 2003 and Article 13 of EU Regulation 2016/679.

Article 13 - safeguard clause

1. Should any clause in these general terms and conditions of sale be void for any reason, this shall not affect the validity and enforceability of the other provisions set out in these general terms and conditions of sale.

Article 14 - contact details

1. Any request for information can be sent by e-mail to the following address: info@ShoesFactory1985.com.

Article 15 - applicable law and jurisdiction

1. These general terms and conditions of sale are governed by and interpreted on the basis of Italian law, without prejudice to any other mandatory cancellation rules of the buyer's country of habitual residence. Consequently, the interpretation, execution and termination of the general terms and conditions of sale are subject exclusively to Spanish law.

2. Any dispute inherent and/or consequential to the same must be resolved exclusively by the Spanish courts. In particular, where the buyer is qualified as a consumer, any dispute must be resolved by the court of the buyer's place of residence, in accordance with applicable law.

Article 16 - online dispute resolution for consumers

1. Users who are consumers and residents in Europe should be informed of the fact that the European Commission has established an online platform that provides a tool for alternative dispute resolution. The consumer can use this tool to resolve any dispute related to and/or arising from contracts for the sale of goods or services concluded online, in a non-judicial manner. As a result, the consumer can use this platform for the resolution of any dispute arising from the online contract with ShoesFactory1985.com.

These general terms and conditions of sale were issued on 30/03/2020.

Product added to wishlist
Product added to compare.

This store uses cookies and other technologies

so that we can improve your experience on

our sites.