Security and Protection of personal data

1. THE RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA AND DATA PROTECTION OFFICER The person responsible for the processing of your personal data is MOCASINO SHOE, with CIF B42672808. The contact details of the person in charge are the following: Postal address:





MOCASINO SHOE is not obliged to appoint a Data Protection Officer, but failing that, it may bring up any question regarding the processing of your personal data to the data controller whose contact details are the following:






In MOCASINO SHOE are made personal data processing. Your data will be treated with the purpose of managing the provision of commercial services you have contracted with MOCASINO SHOE Additionally, MOCASINO SHOE may treat your personal data to comply with any legal obligation incumbent on it, in compliance with tax regulations, commercial, among others. Other processing of your personal data that does not respond to the need to execute a contract or comply with a legal obligation and to which you may object may also be carried out.

Thus, as long as you have not opposed it through the channels enabled, you may receive, through any communication channel (including, among others, e-mail, SMS and telephone calls), information about products or services similar to those contracted that may be of interest to you. In any case, you will only be able to receive commercial communications of products and services not related to those contracted as long as you do not withdraw the consent given.

The purpose of the Website, is not to collect personal data, access and use of the website does not involve the communication of personal data, however, if the user wants to make a purchase must complete or fill out questionnaires or electronic forms that appear on the Website.

By completing the questionnaires and communicating the data, the user authorizes and voluntarily consents to the processing of personal data, which are freely provided by the user of the Website. In this way, the user accepts and expressly consents that the data provided or to be provided in the future may be processed in a personal data file.

The delivery of all data required for registration as a user is mandatory in those cases where expressly specified, and may refuse registration to the user who does not provide such data.

In the electronic forms where personal data is collected, the different fields whose completion is necessary and obligatory will be indicated, as well as those fields whose completion is voluntary depending on the information available to the user. will treat the data communicated by the user with the following uses and purposes Registration on the Website as a registered user, Management and Administration of the Website service, Sending commercial advertising, newsletters, sms, news or periodic information from the Website to users,

Management and monitoring of incidents and management of awards, as well as statistics.


Time of conservation of the personal data: The personal data of the clients will be conserved while they are necessary for the benefit of the services gathered in the contract. When they are not necessary for this purpose, the data will be blocked during the period in which they may be necessary for the exercise or defense against administrative or judicial actions and may only be unblocked and processed again for this reason. After this period, the data will be definitively cancelled.


Your personal data may be transferred to Administrations, Authorities and Public Bodies, including Courts and Tribunals, when so required by the applicable regulations. Your personal data may also be accessed by service providers that MOCASINO SHOE contracts or may contract and who have the status of data processor.


As already indicated, the legal basis for the development of the purposes included in the previous section as "data processing" will be the execution of a contract or the fulfilment of legal obligations that may apply. Therefore, the refusal to supply the personal data requested, or the supply of inaccurate or incomplete data, could result in the impossibility of providing the contracted services in an adequate manner. Users are responsible for the accuracy of the data provided, as well as for informing MOCASINO SHOE of any changes in them. Personal data will be treated with your express consent. You will find the necessary information to exercise your right to withdraw consent in paragraph 6 below, "Rights of the person concerned in relation to the processing of personal data. If you have any questions regarding the purposes of the processing of your personal data or its legitimacy, you may contact the Data Protection Officer. You will find the d

ates and channels of contact in section 1 above, "Data Processing Manager.


MOCASINO SHOE, with the aim of making effective and efficient its Data Protection Policy, has adopted the necessary technical and organizational security measures to prevent the alteration, loss, misuse, unauthorized access or theft of data, taking into account the state of technology.


You may exercise your rights of access, rectification, cancellation, limitation of processing and portability of data in the cases and to the extent established by the applicable regulations at all times. You also have the right to withdraw your consent if you have given it and to oppose to receive communications.

To exercise these rights, you may contact MOCASINO SHOE through any of the following channels:

- Postal mail, enclosing a photocopy of your ID card, passport or any other identifying document, and a request for the application to the following address: MOCASINO SHOE TENIENTE RUIZ BRU 43, 03201 ELCHE (ALICANTE) SPAIN

- E-mail to the address with the following information: name and surname of the interested party, address for the purpose of notifications, photocopy of the National Identity Document, passport or any other identification document, and request for the application to be made.

You are also informed of your right to file a complaint with the Spanish Data Protection Agency.


The personal data processed by MOCASINO SHOE are those provided by you to hire the services offered.


The user is aware of and accepts the terms established in the privacy policy of, and hereby expressly, freely and voluntarily consents to the automated processing of his/her personal data and inclusion in the personal data file, under the terms established in these clauses. The user consents to the sending of commercial communications by, to its registered users.


Without prejudice to what is indicated in the previous paragraph, in accordance with Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce, for the sending, via e-mail or other equivalent electronic communication means, of commercial information on new services of the Website and/or products and services of other companies of the group, the express authorisation of the User is requested. Thus, if the User does not wish to receive commercial and advertising information, he must expressly indicate this in this clause or by sending an e-mail to 

address: Indicating, your express will not to receive commercial, promotional or advertising information.


In accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce, the IP address of the USER will be recorded in the personal data file. Whose purpose is to register the IP addresses of the users who access the Website. The aforementioned IP address will remain registered in this file for a period of one year, as stipulated in Article 12 of the aforementioned Law.

12. UPDATE OR MODIFICATION OF THE PRIVACY POLICY, reserves the right to modify at any time the terms and conditions established in this privacy policy, always respecting the current legislation on data protection and committing itself to communicate in writing and in an irrefutable manner to the user, either by publication on the Website, or by sending emails or using any means of communication or dissemination that it deems appropriate the extension, modification or extension of them.


All matters relating to this privacy policy are governed in each and every one of its extremes by Spanish law. Any dispute arising out of or in connection with the use of the website shall be subject to the non-exclusive jurisdiction of the Spanish courts.


Cookies are data that are stored on the computer's hard drive and serve to speed up and optimize the operation of the server and the service

MOCASINO SHOE informs that currently it uses performance cookies to speed up the visits to the website in addition to facilitating a more fluid navigation. We also use analysis cookies to quantify the visits to our site.

What you share on, remains in our database. The security of your personal data is very important to us. 

MOCASINO SHOE does not share your personal data with external companies for marketing purposes, or any other reason not related to the transport of goods and the security of your data in both payment and delivery. 

The information we collect is used only by MOCASINO SHOE. In certain cases, some of the information may be transferred to departments of MOCASINO SHOE, although we always have strict security procedures relating to the storage and disclosure of data in order to prevent any unauthorized access to them, in accordance with the provisions of the General Regulations on Data Protection. 

Therefore, it is possible that on some occasions we may ask you to identify yourself by using your password before providing your data. We are committed to providing adequate security controls to protect your personal data from any foreseeable risk. In some cases, we may need to hire other companies to provide you with better service. 

And in some of these cases, we may need to share information necessary to complete orders for For example, in order to make a delivery, the carrier will need to know your name and address so that they can take the MOCASINO SHOE products to you. These companies are strictly controlled by us in order to ensure that our customers' data is always protected.

What cookies does MOCASINO SHOE use?

Most of the cookies we use are automatically deleted from your hard drive when you close your browser (end of session, hence they are called session cookies). Others remain stored so that on subsequent visits, they automatically recognize that you have visited our site and the entries and settings you prefer. These temporary cookies and also permanent cookies (duration from 1 month to 10 years) are stored on your hard drive and are deleted by themselves after the expected time. In particular, these cookies serve to make our offer more enjoyable, more effective and more secure for the user. The sole purpose of these cookies is to adapt our offer to your wishes as a customer as best as possible and to make your navigation on our site as comfortable as possible.

What data is stored in the cookies?

No personal data is stored in the cookies used by MOCASINO SHOE. Therefore, the cookies we use cannot be associated with any particular person and therefore cannot be attributed to you. When the cookie is activated, it is assigned an identification number. At no time is it possible to associate your personal data with this identification number and this is not done. Your name, your IP address or similar data that would allow cookies to be associated with you, is not stored at any time. Through the cookie technology, we only receive pseudo-anonymous information. For example, which pages in our store are visited, which products are viewed, etc.

What is onsite targeting?

On the MOCASINO SHOE website, on the basis of cookie technology, data is collected for the optimisation of our advertising and the entire online offer. This data is not used to identify you personally, but only serves to carry out a pseudo-anonymous evaluation of the use of the website. Your data is not associated at any time with the personal data we have stored. With this technology we can present you with advertising and/or other special offers and services whose content is based on information obtained in connection with the clickstream analysis (e.g. advertising based on the fact that only lounge shoes have been seen in the last few days). Our goal is to configure our online offer in the most attractive way possible for you and to present you with advertising that corresponds to your areas of interest.


Our website uses so-called re-marketing or re-targeting technologies. We use these technologies to make the Internet offer more interesting for you. This technique makes it possible for us to address customers who are already interested in our store and our products. We are convinced that the insertion of a personalized advertising and focused on their interests, generally, brings more to the Internet user than advertising that is not personally related to him. The insertion of these advertising media on our site, takes place on the basis of a cookie technology and the analysis of previous user behavior. This form of advertising is completely pseudo-anonymous. No personal data is stored and no user profile is associated with your personal data.

By browsing MOCASINO SHOE you authorize the use of so-called cookies and thus collect, store and use data relating to your behavior as a user. In addition, you authorize your data to be stored in cookies after the end of the browser session and to be activated again, for example, on my next visit to the website. You can revoke this permission at any time with effect for the future by configuring your browser in such a way that it does not allow the acceptance of cookies.

How can I prevent cookies from being stored?

You can set your browser to only accept cookies when you authorize it or choose the option "Block third party cookies" in your browser. Normally, in the menu bar of your browser, you are shown through the help function how you can reject new cookies and disconnect those already received.

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